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Randal Schwartz is guest on Flosss Weekly 765, mostly for Dart, but he also talks quite a bit about Perl.

One of the interesting management of Dart is that they have people assigned to work shifts to triage and respond to issues so that requestors can get immediate feedback that at least someone saw their issue. I'll let him tell the rest of the story, but it's a good one.

submitted by /u/briandfoy
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